Protect Your Virtual and Cloud Data
Get data encryption with easy-to-use key management for virtual and private and public cloud environments.
Trend Micro SecureCloud provides data protection for public and private clouds and your VMware vSphere virtual environments. Protect and control your confidential information with this efficient and easy-to-use encryption service that keeps your data private and helps meet your regulatory compliance requirements.
With the rapid provisioning, agility, and mobility of cloud computing and virtualization, you may not always know where your data is or who can access it. SecureCloud gives you peace of mind, knowing your sensitive information is encrypted. And with patent-pending policy-based key management, you can validate servers requesting encryption keys and specify where and when your encrypted data can be accessed.
Deploy SecureCloud as a hosted service or as an on-premise software application. Either way, you control the keys, giving you the freedom to encrypt data in virtual data centers or in the cloud, and even to move data between cloud vendors.
Who Owns Cloud Security?
Don’t be surprised if your cloud provider says, “not me!” Read our white paper (PDF).
Security
- Enables data protection in private and public clouds and virtual environments
- Promotes safe storage recycling by rendering any data remnants indecipherable
- Facilitates compliance and supports internal governance
Control
- Specifies when and where information is accessed through policy-based key management
- Offers unique server authentication to ensure only authorized virtual machines receive keys
- Provides remote management of cipher keys to enhance data security and control
Choice
- Deploys as either a hosted service or as an on-premise software application
- Enables cloud vendor changes with customer encryption key ownership
SecureCloud Support Information
There are several options available to our customers who need assistance.
- Trend Micro offers extensive online help for Hosted SecureCloud accounts through the administrative graphical user interface (GUI).
- Search the Trend Micro Support Knowledge Base: http://esupport.trendmicro.com/support/enterprise/search.do
- Contact Security Support for assistance for setup, configuration, and service usability. Please see the Support contact information for your region:
Europe, Middle East and Africa
Support During Business Hours:
8-00am - 5-00pm GMT (9-00am - 6-pm CET) Monday - Friday
Please provide the following in your correspondence:
- Company name
- Administrator account name
- Contact information:
- A brief description of your issue
Customers/Resellers:
- Please log a case online at http://smb.trendmicro.eu/.
Phone contact details are available on this page for urgent queries during business hours.
After Hours Emergency Support:
- Saturday, Sunday and outside of normal business hours, support is available by phone (English language only) on + 353 (0)21 4710240
North America
Support hours: 24 x 7
Email support:
Please provide the following in your correspondence:
- Company name
- Administrator account name (only the account user name; do not send your password in an email)
- Contact information:
- Name
- Email address (if different)
- A brief description of your issue
Phone Support:
- United States: 1(888)-608-1009
Australia and New Zealand
Support Hours: 24 x 7
Email Support:
Please provide the following in your correspondence:
- Company name
- Administrator account name (only the account user name; do not send your password in an email)
- Contact information:
- Name
- Email address (if different)
- A brief description of your issue
Phone Support:
- Australia: 1 800 448 255, 1 800 201 122
- New Zealand: 0 800 808 470, 0 800 888 190
All Other Locations
Support Hours: 24 x 7
Email Support:
Please be prepared to provide the following information:
- Company name
- Administrator account name (only the account user name; do not send your password in an email)
- Contact information: name, email address (if different)
- A brief description of your issue