Your Computers are Protected Wherever They're Connected
Trend Micro Worry-Free Business Security Services is a hosted, cloud-based security solution that provides protection anytime and anywhere for your business data. It secures PCs, laptops, servers, and other Windows-based devices such as point of sale machines and tablets.
Fast. Effective. Simple.
Worry-Free Business Security Services can be centrally managed, so you have security on your server and all your computers wherever they’re connected—whether in the office, at home, or on the road.
Hosted by Security Experts with 24x7 Updates
Worry-Free Business Security Services is hosted and maintained by Trend Micro security experts, with ‘round the clock updates from Trend Micro Smart Protection Network, so your computers are always secure.
Protection Points
- PCs
- Laptops
- Servers
- Point of Sale Devices
- Tablet PCs
- USB Drives
Protects Against
- Virus
- Spyware
- Hackers
- Zero Day Threats
- Malicious Websites
- Inappropriate Websites
- Spam
Easy to Set up on Desktop Computers, Laptops and Servers
Just register, login, connect to protect—and you’re secured. Register online and receive instant access to the service. Then, simply connect each machine.
Updates Constantly for the Latest Threat Prevention
Together, the Trend Micro Smart Protection Network, a firewall, and advanced behavior-based protection ensure your computers are always protected.
Restricts Access to the Web to Improve Productivity
URL filtering allows you to control what websites that your employees visit at times you deem appropriate.
Allows you and your Staff to be More Productive
The combination of a cloud-based management server and threat prevention provided from the Smart Protection Network mean that neither your server or your PCs are being overloaded or slowed, allowing you and your employees to be more productive.
Worry-Free Business Security Services support Windows based systems from Windows 2000 onwards.The Services are hosted by Trend Micro experts so that no server management components are required to be loaded on your local servers. The requirements listed below are for the protection agent only which can be loaded on desktops, laptops and servers as well as other Windows based platforms as supported.
Requirements for Management Console
The Worry-Free Business Security Services management console is accessed via the internet, therefore there are no minimum system requirements other than the requirement of one of the below browsers.
- Microsoft™ Internet Explorer 6.0 or later
- Mozilla™ Firefox™ 3.5 or later
- Adobe Acrobat Reader 7.0 or later
Requirements for Protected Computers
A Client/Server Security Agent must be installed on each protected device. The below requirements are the minimum required, as each operating system may come with its own minimum requirements it is important to consult the readme file for any differences per operating system.
Hardware Specification
- Processor: 32-bit and 64-bit Systems
- Speed: 1GHz
- RAM: 512MB
- Disk Space: 600MB
- Browser for Agent Deployment: MicrosoftTM Internet Explorer 7.0 or later
- Display: 256-color display or higher with resolution of 800x600 pixels or higher
Supported Operating Systems
All editions supported unless otherwise noted. Please consult readme for full details. Windows 7 with or without SP1*
- Windows Vista SP1 or SP2
- Windows XP SP2 or SP3
- Windows 2000 Pro SP3 or SP4
- Windows Server 2008 R2 with or without SP1*
- Windows Server 2008 SP1 or SP2
- Windows Small Business Server 2008 SP1 or SP2
- Windows Small Business Server 2011 Standard*
- Windows Small Business Server 2011 Essentials*
- Windows Home Server
- Windows Server 2003 SP1 or SP2
- Windows Small Business Server 2003 SP1 or SP2
- Windows Essential Business Server 2008
- Windows Server 2000 SP3 or SP4
* Support for these items available as of April 30th, 2011
22 Supported Languages
- English
- Japanese
- French
- Italian
- German
- Spanish (European and Latin American)
- Arabic
- Czech
- Danish
- Greek
- Hebrew
- Korean
- Norwegian
- Polish
- Portuguese
- Russian
- Simplified Chinese
- Swedish
- Traditional Chinese
- Turkish
- Thai
Q. I Have a New Server. How can I protect It Without Slowing It down?
Securing a server-based network for the first time can be a challenge, especially if your small business can’t afford to have an IT expert on staff. Trend Micro Worry-Free Business Security Services is the small business person’s smart choice for PC and server security.
It’s easy-to-use, cloud-based security that protects all your computer and server data, and it won’t slow down or overload your machines. With this one solution protecting desktops, laptops, and your new server, you can be certain that your data is safe wherever it is located.
Q. Are there any Videos or Guides that can help me get Set up and Running?
Yes, please see below:
- Watch the Easy Set-up Video
- Read the Quick Start Card (PDF)
- Read the Best Practices Guide(PDF)
- Read the Reviewers Guide(PDF)
Q. How Do I Contact Technical Support?
If service purchased from Dell, go here.
If service purchased via all other means, please see below:
There are Several Options Available to our Customers Who need Assistance.
- Trend Micro offers extensive online help for Worry-Free Business Security Services accounts through the administrative graphical user interface (GUI).
- Search the Trend Micro Support Knowledge Base:
http://esupport.trendmicro.com/en-us/default.aspx - Contact Worry-Free Business Security Services Support for free assistance for setup, configuration, and service usability. Please see the Support contact information for Europe, Middle East & Africa below.
Support During Business Hours:
8:00am - 5:00pm GMT (9:00am - 6:00pm CET) Monday - Friday
Please be Prepared to Provide the following Information:
- Company name
- Administrator account name
- Contact information
- A brief description of your issue
Customers/Resellers:
Please log a case online at http://esupport.trendmicro.com/SRFMain.aspx. Phone contact details are available on this page for urgent queries during business hours.
After Hours Emergency Support:
Saturday, Sunday and outside of normal business hours, support is available by phone (English language only) on +353 (0) 21-4710240.
Q. Where can I get Help and Advice from Other Trend Micro Worry-Free Business Security Service Customers?
Join our online community here.
Read our customer stories here.
Q. I’m a Service Provider. Do you have a Flexible Endpoint Security Solution?
Yes, Trend Micro Software-as-a-Service (SaaS) Security Solutions provide industry-leading Internet content and cloud security for individual users, small, medium, and enterprise businesses, as well as service provider partners.
Dell Recommends Worry-Free Business Security Services
Protect your Business and your Bottom Line
Designed with small business in mind, Dell PCs and Trend Micro Worry-Free Business Security Services make protection of your data simple without breaking your budget. This security solution is designed for small and medium businesses and can provide protection wherever your computers are connected — in the office, at home, or on the road. Because it's hosted and maintained by Trend Micro's security experts, you know you will always have the latest protection available.
It's offered pre-installed on your Dell computer and it's simple to manage. When you subscribe to Worry-Free Business Security Services, you don’t have to worry about viruses or threats to your business. Trend Micro automatically manages security updates for you. Plus, the easy-to-use web-based console lets you secure and monitor your computers from just about anywhere, so you can feel confident your information is safe.
Need help deciding whether you’re a Computer Administrator or End User?
You should designate one person as the computer administrator to manage your new Worry-Free Business Security Services. This administrator is the only person allowed to register and manage your Worry-Free Business Security Services account.
If you are the person who will manage the computers in your company, select I am a computer administrator at the time of activation. If someone else will manage the computer for you, select I am a regular user.
Customer Support Information for Dell Worry-Free Business Security Services
Search for Solutions
Find answers to frequently asked questions at:
http://support.antivirus.co.uk/trendmicro/index.jsp?serviceId=32&applicationId=215
Phone
Call us at 0800 096 2399. Mondays to Fridays 9am to 5:30pm GMT
Email us for help anytime. Expected response time is 24 hours.
For issues with your Dell computer, please visit www.dell.com.
If you’re not a Dell customer, you can find your customer support information here.